Jessica is a Certified Child Life Specialist (CCLS), author, bereaved mom, and grief specialist. She has written four children's books: The ABCs of Grief, The ABCs of Grief: Emotions & Feelings, Forever Connected, and The ABCs of Grief: Coping.

Jessica has been a CCLS since 2008, spending 14 years in the hospital setting before opening her private practice in January 2022. Those first 14 years of her career were spent in the hospital setting at Johns Hopkins All Children’s Hospital, Johns Hopkins Children’s Center, and GBMC. Over the years, she worked in pediatric ICUs, the emergency department, inpatient units, and surgical centers. Jessica has a BA in Education of Young Children, a minor in Psychology, and a MS in Healthcare Administration and Community Health.

She is the founder and owner of Kids Grief Support, a private practice that provides therapeutic sessions to grieving children and families worldwide through expressive activities, developmentally appropriate diagnosis, and grief education, as well as other support to aid in processing and coping with various grief experiences.